E-Mail is the only way for our communication, please do not contact us by social software, because we have no so many customer service to deal with the problems you have sent on the social software; please send the problems your encounter and the number in the order to the e-mail.
Try to avoid using the washing machine and hand washing is the best, if wash, please remember that it is better to wash the shirts in turn, as for the printed ones, please do not wash the numbers and names printed strenuously.
We support PayPal, credit card, debit card online payment, western union remittance and bank transfer as well; if you don't have a credit card or orders of large amount, usually when the amount exceeds 500 euros, it is strongly recommended that you use Western Union.
Very much. We transfer your payment information with 256 bit encryption security and through the secured third party collection tool, any information related to your bank can not be seen and stored even through our website.
When you complete the payment, you will receive am e-mail about the payment in a few minutes; if you pay for it successfully, but did not receive the e-mail, please send us an email, we help you to confirm information.
Usually, we guarantee that the orders paid online will be delivered within 48 hours, the goods will be delivered within 72 hours in case of customization; in case of bank transfer, we will receive remittance confirmation in one to three days, according to which, the delivery will be delayed for one to three days.
We cannot control it whether be detained or not, if it will be taxed, we will bear 50% of the tariffs, the other 50% of the cost will become the discount of your next purchase, please send the picture of the tax document by email to us if you want a discount of 50% tariff.
The transportation expenses will be borne by your, and your purchase price will be returned when we receive the goods, but the transportation expenses for your first purchase will not be paid back. In case of customized products, only half of the payment for goods will be paid back.